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How to Report an Incident

  • Member or Admin access to SteadyOn
  • Basic details of the incident: who, what, where, when

  1. Click Incidents in the sidebar
  2. Click Report Incident
  3. Enter a clear Title — for example, Forklift near-miss in loading bay
  4. Add a full Description of what happened
  5. Select the Type:
    • Incident — harm occurred
    • Near Miss — harm could have occurred but didn’t
    • Notifiable Event — a serious harm event that WorkSafe NZ must be notified about
  6. Enter the Location
  7. Set the Date and Time the incident occurred
  8. Optionally link a Related Hazard — this connects the incident to a known hazard in your register
  9. Enter Immediate Control Measures — what was done right away to reduce the risk?
  10. Enter Long-term Corrective Actions — what will be done to prevent recurrence?
  11. Click Add Photo / Video to attach evidence (optional; up to 5 files)
  12. Click Report Incident

If the incident type is Notifiable Event, a warning will appear reminding you to notify WorkSafe NZ. SteadyOn records the incident and your notification, but you must submit the notification to WorkSafe NZ directly at worksafe.govt.nz/notifications.

Notifiable events include:

  • Death of a person
  • Notifiable injury or illness (broken bones, hospitalisation, amputation, etc.)
  • Notifiable incident (unplanned or uncontrolled collapse of a structure, explosion, etc.)

  • The incident status starts as Reported
  • Move it to Under Investigation when you start looking into the cause
  • When investigation is complete and actions are raised, move to Closed

You can share a public link with workers and visitors so they can report incidents without a SteadyOn account. Find this link at the top of the Incidents page.